Teak Reed Diffuser
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Frequently Asked Questions
- All of our fragrances were created to be one-of-a-kind.
- Our in-house team of creators and perfumers promise to deliver quality.
- We use a proprietary soy blend wax for all of our candles that provides a clean, even burn.
- We only use paper & cotton wicks.
- We are always paraben free, phthalate free and formaldehyde free.
Yes! Click HERE to find a retailer in your area with our Store Locator.
It depends on where you are! Orders typically take 5-7 business days to arrive from our warehouse in South Carolina. Delivery details will be provided in your order confirmation email.
We're happy to help! Contact our team by either calling (1) 877-786-8486 or sending an email to info@votivo.com.
- Linda I.Verified BuyerRated 1 out of 5 stars2 weeks agoTeak reed diffuser
I cannot get the plug out of the jar. It’s ridiculous I spent all this money and I can’t enjoy my diffuser.
I suggest you design a new top so everyone can open
VVotivo38 seconds agoHi Linda, thank you for sharing your feedback. We’re so sorry to hear about the trouble removing the Reed Diffuser plug — that’s definitely not the experience we want for our customers. The plug is designed to keep the fragrance oil secure during shipping, but it can be a bit snug at first. We recommend using a butter knife or similar flat tool to gently lift under the edge of the plug and ease it out.
That said, we’d love to make this right for you. Please reach out to our customer care team at info@votivo.com so we can assist directly. Thank you again for bringing this to our attention.
- Catherine L.Verified BuyerRated 2 out of 5 stars2 weeks agoThis is the first time trying the reed diffusers. I don't think they work very well.
The reed diffuser is not putting out scent as much as I thought they would. So I will not be purchasing them in the future
- B T B.Verified ReviewerRated 3 out of 5 stars8 months agoNOT WHAT IT USED TO BE
I have been using Votivo products for 20 + years. Very unique fragrances.
It is obvious that they have changed the concentrations. They are not as strong and lasting as they used to be its part of the quality they were known for ....sad