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Shipping Policy

We use a standard shipping rate based on the value of the items in your cart. In most cases, the greater the value of your purchase, the greater the cost we incur to ship your order safely. That is why we've created a tiered system to better serve your needs and ensure that your order arrives safely, in a timely manner.

Order Value:  $35.00 or less                Shipping Rate: $8.00

Order Value:  $35.01-$74.99               Shipping Rate: $10.00

Order Value:  $75.00 or more              Shipping Rate: FREE*

*Please Note: in order to be eligible for Free Shipping your order must be $75+ AFTER promotional codes have been applied.

 

  • Where do you ship?

    We ship our products to end consumers in all 50 United States. We also ship to Post Office Boxes in the United States.

    Due to agreements with our international distributors, we do not ship outside the United States at this time.

    Please contact info@votivo.com for information regarding how to obtain our products in your country.

  • How long after placing my order will it ship?

    If you place your order prior to 2:00 PM EST on a business day, it will typically ship out the same day. Orders placed after 2:00 PM EST or over the weekend will ship out the next business day.  

    You will receive a notification via email or Messenger when your order ships.

    We are taking care to make sure your order ships in a timely manner. However, shipping carriers are experiencing extremely high volumes at this time. Our default shipping method is FedEx Ground Economy which may take up to 14 business days to deliver. 

    Please refer to your tracking information for any and all updates. We thank you for your patience while waiting on your order to arrive.

  • How can I track my order?

    There are a few different ways to track your order.

    1. Log into your Votivo account to track your order.

    2. Use the tracking number included in your shipping confirmation email.

    3. Call customer service at 1-877-7VOTIVO (877-786-8486) to check the status of your order.

     

     

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Free Shipping $75+

We ship to all 50 United States. Click here for details.

Made For Moments

We believe in letting fragrance bookmark the moments you want to hold on to forever.

We're Happy To Help

Reach out to (1) 877-786-8486 or info@votivo.com.