We use a standard shipping rate based on the value of the items in your cart. In most cases, the greater the value of your purchase, the greater the cost we incur to ship each of the units safely. That is why we've created a tiered system to better serve your needs and ensure that your order arrives safely, in a timely manner.
Order Value: $25.00 or less Shipping Rate: $5.00
Order Value: $25.01-$50.00 Shipping Rate: $8.00
Order Value: $50.01-$74.99 Shipping Rate: $10.00
Order Value: $75.00 or more Shipping Rate: FREE*
*Please Note: in order to be eligible for FREE Shipping your order must be $75+ AFTER promotional codes have been applied
Where do you ship?
We ship our products to end consumers in all 50 United States. We also ship to Post Office Boxes in the United States.
Due to agreements with our international distributors, we do not ship outside the United States at this time.
Please contact firstname.lastname@example.org for information regarding how to obtain our products in your country.
How long after placing my order will it ship?
If you place your order prior to 2:00 PM EST on a business day, it will typically ship out the same day. Orders placed after 2:00 PM EST or over the weekend will ship out the next business day.
You will receive a notification via email or Messenger when your order ships.
Standard shipping usually takes 3-5 days depending on the proximity of your shipping address to our headquarters in South Carolina.
How can I track my order?
There are a few different ways to track your order.
1. Log into your Votivo account to track your order.
2. Use the tracking number included in your shipping confirmation email or Facebook Messenger message to track your order.
3. Call customer service at 1-877-7VOTIVO (877-786-8486) to check the status of your order.